Customer Care Excellence How to Create an Effective Customer Focus

R824,00
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Customer Care Excellence How to Create an Effective Customer Focus

Customer Care Excellence How to Create an Effective Customer Focus

  • Brand: Unbranded
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Customer Care Excellence How to Create an Effective Customer Focus

  • Brand: Unbranded

R824,00

Save R150,00 (15%)

RRP

R974,00
In stock
+ R395,49 Shipping

14-Day Returns Policy

Sold by:

R824,00

Save R150,00 (15%)

RRP

R974,00
In stock
+ R395,49 Shipping

14-Day Returns Policy

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Description

Customer Care Excellence How to Create an Effective Customer Focus

Customer Care Excellence sets the scene for customer care against a backdrop of increasing customer expectations globalization and developing technology. Using international case studies and examples (including ebay Virgin and Aviva) it looks to define really excellent service and shows how organizations can create customer focus.
  • Brand: Unbranded
  • Category: Business, Finance & Law
  • Format: Paperback
  • Language: English
  • Publication Date: 2024-02-02
  • Publisher / Label: Kogan Page Ltd
  • Author: Sarah Cook
  • Number of Pages: 288
  • Fruugo ID: 347106904-758557414
  • ISBN: 9780749457051

Delivery

Dispatched within 6 days

  • STANDARD: R395,49 - Delivery between Mon 03 August 2026–Fri 21 August 2026

Shipping from United Kingdom.

Returns

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