Customer Satisfaction Measurement for ISO 9000 2000

R4 849,00
+ R283,49 Shipping

Customer Satisfaction Measurement for ISO 9000 2000

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Customer Satisfaction Measurement for ISO 9000 2000

R4 849,00

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Product details

Customer Satisfaction Measurement for ISO 9000 2000

The ISO 9000 quality management standard requires that registered companies measure customer satisfaction. This book explains how to conduct a professional customer satisfaction survey that will produce a reliable result - as well as being consistent with the requirements of ISO 90012000.
  • Brand: Taylor & Francis Ltd
  • Category: Business, Finance & Law
  • Format: Hardback
  • Language: English
  • Publication Date: 2025-02-25
  • Publisher / Label: Taylor & Francis Ltd
  • Author: Customer Satisfaction Measurement for ISO 9000: 2000
  • Number of Pages: 160
  • Fruugo ID: 532670222-1080005150
  • ISBN: 9781138464452
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  • STANDARD: R283,49 - Delivery between Mon 19 October 2026–Fri 06 November 2026

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