Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence

R1 549,00
+ R311,99 Shipping

Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence

Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence

Price: R1 549,00
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R1 549,00
+ R311,99 Shipping

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Description

Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence

Research confirms that it is six times more costly to attract a new customer than it is to retain an existing one. Creating a culture of service excellence requires planning preparation and persistence.
  • Fruugo ID: 434383086-911590563
  • ISBN: 9780787952518

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Dispatched within 6 days

  • STANDARD: R311,99 - Delivery between Wed 17 December 2025–Tue 06 January 2026

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