Designing Service Excellence: People and Technology

R1 299,00
+ R175,49 Shipping
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Designing Service Excellence: People and Technology

Designing Service Excellence: People and Technology

Sold by:

Designing Service Excellence: People and Technology

R1 299,00

Save R250,00 (16%)

RRP

R1 549,00
Only 1 left in stock
+ R175,49 Shipping

14-Day Returns Policy

Sold by:

R1 299,00

Save R250,00 (16%)

RRP

R1 549,00
Only 1 left in stock
+ R175,49 Shipping

14-Day Returns Policy

Payment methods:

Description

Designing Service Excellence: People and Technology

The moment of truth-that instant when consumers experience and judge service quality-often decides business success. This research-driven book provides practical information on the design management and organization of many different types of service industries such as hotels restaurants banks and financial institutions retail and public
  • Fruugo ID: 344379250-754018433
  • ISBN: 9780367783747

Delivery & Returns

Dispatched within 6 days

  • STANDARD: R175,49 - Delivery between Tue 17 February 2026–Mon 09 March 2026

Shipping from United Kingdom.

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