The Ombudsman Handbook: Designing and Managing an Effective Problem Solving Program

R549,00
+ R308,49 Shipping

The Ombudsman Handbook: Designing and Managing an Effective Problem Solving Program

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The Ombudsman Handbook: Designing and Managing an Effective Problem Solving Program

The Ombudsman Handbook: Designing and Managing an Effective Problem Solving Program

RRP: R674,00
Price: R549,00
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Description

Presents the ombudsman in concept and in practice offering full design and operational details from start-up to key activities and roles as well as the benefits for executives employees and customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation resolving conflicts and assisting management.
  • Brand: McFarland & Co Inc
  • Category: Business, Finance & Law
  • Format: Paperback
  • Language: English
  • Publication Date: 2024-05-10
  • Publisher / Label: McFarland & Co Inc
  • Author: James T. Ziegenfuss Jr.
  • Number of Pages: 214
  • Fruugo ID: 343478509-752574699
  • ISBN: 9780786448968

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  • STANDARD: R308,49 - Delivery between Tue 02 December 2025–Mon 22 December 2025

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